Q. What kind of protection can you guarantee this mask will give me?
A. The Citizen Mask is designed to be a civilian face covering to encourage a culture of mutual respect for the people around us who may have compromised immune systems and while we do not make any medical claims, it is now an essential and mandatory item to have on hand for anyone out in public who will come into contact and or close quarters with other people. We encourage everyone to use The Citizen Mask in addition to all your other tools of defense, such as frequent hand washing, quarantining as much as your lifestyle allows for, not touching the face while out in public and maintaining awareness of your own health and those you may work or live with.
Q. How do I care for my Citizen Mask?
A. The Citizen Mask is made of durable materials that can be machine washed in warm water and line dried to give the fabric extra longevity.
Q. What is your return policy?
A. We care deeply about your happiness with the mask you have purchased and we will always work with anyone that is experiencing an issue to get their issue resolved. Due to the nature of the product though, we can not accept any returns. If you are experiencing an issue please reach out to us. Email: firstname.lastname@example.org
Q. Where are you located for local pick-up?
A. We are located in North Boulder, Colorado. Email: email@example.com to coordinate local pick-up.